Get the support you’re looking for

Merchant Support Request

Fill in your information here and a team member will be in touch shortly. If you are a customer with an order question, please File a Claim or visit our FAQs.

Merchant typing on a laptop

Not a merchant?

This form is only for businesses using our platform. If you're a shopper with a package or order issue, please File a Claim or check our FAQs.

For questions on an existing claim, please reach out to care@shipinsure.io